Store Hours, Shipping, Returns, etc
IN-STORE HOLIDAY SHOPPING HOURS
11 - 5 Tuesday, Nov 22
11 - 4 Wednesday, Nov 23
CLOSED Thanksgiving Day
Hours TBA - Black Friday - announced here if we will be open
11 - 6 Small Business Saturday, Nov 26
11 - 6 Sunday, Nov 27
11 - 6 Everyday Monday, Nov 28 thru Friday, Dec 23
Hours TBD - Christmas Eve - announced here if we will be open
CLOSED Dec 25 through January 5 to give our team time to rest
January Hours will be posted here
For security + staff shortages, we limit our cash on-hand. If you can, please consider paying with credit/debit, apply pay, etc.
Our open store hours above are our typical pickup hours, but please make sure to get your ready notification email (check spam folder) - orders are usually ready by 11/12 if ordered when we’re not open … or within 2 hours when we are open.
- For all questions related to shipping - issues, timelines, please click here.
Currently on hold - sorry!
RETURNS & EXCHANGES
- All purchases are for store credit or exchange (NO REFUNDS). We are offering exchanges for eligible items for store credit within a certain time frame.
- Interested in exchanging an item? Please click here to see if your gift or purchased item qualifies and the exchange process.
- Interested in exchanging an online order at the store? Please email email@example.com in advance click here
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Your orders mean the world to us. With your order, you're supporting American Made, our small business, your community, our family of makers, and our employees. From the bottom of our hearts, thank you. Please let us know if there is anything else we can do to help you and your loved ones get through this.