Store Hours, Shipping, Returns, etc
Face masks required for EVERYONE over the age of 2 regardless of vaccination status. For the safety of our team and security, we do not accept cash transactions at any time.
We apologize in the event our hours change unexpectedly.
**CLOSED Black Friday Weekend (Thanksgiving day, Nov 26, 27, 28, 29, 30) to give our team a break Full story here.
TYPICAL STORE HOURS:
11 - 5 SUNDAY, MONDAY, WEDNESDAY
12 - 6 THURSDAY
10 - 6 FRIDAY, SATURDAY
CLOSED TUESDAYS (no pickups, sorry!)
**CLOSED DEC 25 through JAN 6 for our post holiday shopping hibernation. Our storefront will not be open for exchanges or shopping during this time. Please plan accordingly. Email email@example.com with things that cannot wait until January 6.
- Click here for pick up FAQ's.
- For all questions related to shipping - issues, timelines, please click here.
Currently, our local delivery service is on hold.
RETURNS & EXCHANGES
- Due to the financial situation that is running a small business in a pandemic, for the foreseeable future, all purchases are for store credit or exchange (NO REFUNDS). Funds from your orders are being used to keep our business afloat. We are offering exchanges for eligible items for store credit within a certain time frame.
- Interested in exchanging an item? Please click here to see if your gift or purchased item qualifies and the exchange process.
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Your orders mean the world to us. With your order, you're supporting American Made, our small business, your community, our family of makers, and our employees. From the bottom of our hearts, thank you. Please let us know if there is anything else we can do to help you and your loved ones get through this.