Delivery Order Timelines:
If I place my order at _______, when will my order be delivered?
We deliver 3 days a week currently to specific towns in our area. Deliveries mostly take place between 1 pm and 7 pm. We will email you the day of your delivery, and if you would like to know a better idea of the specific window, just respond back and we can give you a good estimate. As your delivery time gets closer, we will TEXT the number on the order to let you know we are on our way shortly. Please respond back. We are unable to leave bags without confirmation and we cannot go inside apartment or office buildings, to limit exposure, etc.
If you are in Burlington, South Burlington, Shelburne, Charlotte, or Winooski...
Order placed after 10 am on Friday, all day Saturday, all day Monday and before Monday morning at 9:59 am will be included on Monday's delivery route (barring any inventory issues or delivery snafus).
Orders placed after 10 am on Monday, all day Tuesday, and before 10 am on Wednesday will be included on Wednesday's delivery route.
Orders placed after 10 am on Wednesday, all day Thursday, and before 10 am on Friday will be included on Friday's delivery route.
Williston*** orders placed throughout the week will be included on Wednesday's delivery route as long as the order is placed by 10 am on THAT Wednesday, otherwise it will be included in next Wednesday's route.
Essex, Essex Junction, and Colchester orders placed throughout the week will be included on Friday's delivery route as long as the order is placed by 10 am on THAT Friday morning, otherwise it will be included in next Friday's route.
Here's why this schedule happens. We won't bore you with the reasons, but we're limited in the amount of time that we can spend at the shop, so we do 3 - 4 inventory pulls a week. We create a list of items that we did not have at our temporary home shop, and then go pull these items from the shop for your deliveries and shipments. Having a set cut off time, allows us to limit our mistakes and also plan our delivery route in advance, so we're not completely ping-ponging around the county.
**Please note that we can sometimes include a late order into the delivery route for same day delivery if we have room in the schedule, or the items you ordered we had available in our temporary home shop. So...if you're placing an order on a delivery day between 10 am and 12 pm, and you do NOT want it to be delivered that day, please let us know in the notes.
Please let us know if you have any additional questions about delivery!